Niall McGann


Group CEO

Niall was instrumental in establishing Fexco Property Services and has been working in the business since its inception.

Niall oversees strategy, growth and performance for the group and is a fellow of CIMA, a member of IRPM and an associate of RICS. Prior to involvement with Fexco Property Services, he has held various senior finance positions within the wider Fexco group since 2002. Niall has been involved in the residential management sector via the PICA group, the largest strata (block) manager in Australia, where he assisted Fexco with oversight and growth.

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Chris March


Head of Strategic Development

Chris has spent his entire career in the property sector. After selling his own agency to a large plc he grew their leasehold management business into one of the UK's leading managing agents. He has subsequently held a number of high-profile roles within the sector and in addition to running managing agents he has been involved with mergers and acquisitions. Chris has particular experience of working with institutional investors  managing leasehold and national residential portfolios.

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Rob Robertson

Rob Robertson MIRPM AssocRICS

Head of Property Management

Rob has over 30 years of experience in the residential block management sector, holding a variety of positions from Property Manager to Managing Director.

In addition he has been involved in establishing and running a number of property related business covering areas including legal services, sales, lettings and property maintenance.

He maintains an overview of all residential property management matters across the group.

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Jonathan Gough

Jonathan Gough CMIOSH

Head of Health and Safety

Jonathan is a highly experienced Health and Safety professional and has worked across a number of sectors over his 19-year career. Now responsible for delivering H&S across the Fexco Property Services group, Jonathan also sits on the ARMA high rise buildings safety committee, and the IRPM safety working group. Jonathan provides no-nonsense practical advice across the group, which ensures a safe environment for staff, clients and home owners alike. 

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Lorna Kassoul

Lorna Kassoul FMAAT

Head of Systems and Projects

Lorna has 23 years experience in the property management industry and prior to joining Fexco has had roles ranging from a client accountant to IT application support manager.

Since joining Fexco in 2018 she has implemented several projects delivering improvements and efficiencies to the business. She is currently working on a major systems implementation that will bring benefits to customers and staff alike.

Lorna is a fellow member of the AAT and holds qualifications in Enterprise Architecture and ITIL.

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Dianne Rowlands

Dianne Rowlands FCIPD

Head of HR

Dianne heads up the human resources team for the group. With over 20 years’ experience within HR, Dianne has spent a large proportion of this time within the property industry.

Dianne is a fellow of the Chartered Institute of Personnel and Development.

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Ben Falconer

Ben Falconer FCCA

Financial Controller

Ben heads up the corporate accounting team which handles the financial affairs of the company. Ben has over 20 years of experience and is also a Fellow of the Association of Chartered Certified Accountants.

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Jennifer Holmes

Jennifer Holmes BA (Hons)

Head of Marketing

Jennifer joins Fexco with over 30 years of marketing, branding and creative experience. She has worked with some well known big brands, as well as a range of organisations and businesses covering most sectors.

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Steve Harris

Steve Harris AIRMIC

Head of Insurance and Claims

Steve has been working in the insurance industry for over 30 years. He is an associate of the Institute of Risk Management and a member of AIRMIC. He brings a wealth of experience to the company with detailed knowledge of the property insurance market.

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Fexco Property Services support teams

Fexco Property Services support teams


Teams of experts and professionals across HR, health and safety, M&E, utilities, surveying, insurance, compliance and marketing are also based within each of the group companies. They provide dedicated support to teams across the group, enabling our customer and client-facing teams to focus on the needs of thousands of home owners across the UK.

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