Resident communications

Communication will always be key to providing effective management and building strong relationships. We see this as an ongoing partnership between Remus, RMC Directors, and residents, and we do this via a variety of support and information:

• Residents surgeries
• Site-specific information noticeboards
• Welcome pack including an introductory brochure 
• Electronic resident handbooks (hard copies available upon request)
• Electronic quarterly resident newsletters (available from the Portal)
• Help Centre area on the our websites

Customer portal which provides:

• Electronic communications
• SMS alerts with important updates on the development
• Online maintenance reporting
• 24/7 access to information including account balances
• Online payments
• Frequently asked questions